Family Law AssociationThe Law Society of Scotland
Glasgow 0141 375 1222

Trading Disputes with Customers/Clients

As a trader, you want to be able to avoid disputes wherever possible. However, sometimes mistakes happen or products break or are faulty, and when that happens you can face disputes with consumers. The specialist commercial litigation solicitors at Jones Whyte have years of experience in advising and assisting commercial clients involved in consumer disputes. Contact us today and find out what we can do for you.

Resolving Consumer Disputes with Solicitors in Glasgow

Making sure that you understand your rights and obligations as a trader is at the core of running a successful business. If you sell goods or offer services to the public, the expert solicitors at Jones Whyte can advise you before any disputes arise as to what you should be doing to ensure that you satisfy your obligations as a trader.

If you fail to fulfil your responsibilities, you could face a claim for breach of contract or an investigation by Trading Standards Scotland. At Jones Whyte, we can advise you on the content of your contracts, making sure that you are able to satisfy the terms. We can also tell you the courses of action you should be taking in order to adhere to your obligations.

Trading Standards Investigations

Investigations by Trading Standards Scotland can be distressing, especially if you’re a small business. The commercial litigation lawyers at Jones Whyte have extensive experience in dealing with Trading Standards’ investigations. We can guide you through each step and offer you advice as to what you should be doing to comply with the relevant regulations.

Alternative Dispute Resolution (ADR)

When you instruct Jones Whyte, our dedicated solicitors will advise you to engage in some form of alternative dispute resolution. ADR gives you the opportunity to resolve a dispute without recourse to the courts, saving you time and money. As well, certain forms of ADR are confidential, which means that you can avoid any adverse publicity that might arise from a dispute with a dissatisfied consumer.

The solicitors at Jones Whyte understand the requirements of effective alternative dispute resolution, and we are more than capable of negotiating on your behalf. However, where court action is unavoidable we can provide robust representation and help to minimise the impact on your business.

Contact our Trading Disputes with Customers/Clients Solicitors in Glasgow, Scotland

The expert commercial litigation solicitors at Jones Whyte understand the requirements and complications of running a business, and we are well placed to assist you in any disputes that arise with consumers. We combine our expertise in dispute resolution and contract resolution to ensure that your dispute sees a fruitful and speedy conclusion.

We understand that our clients and their businesses are all unique, and so are their legal issues. That’s why we work hard to construct bespoke, individual legal solutions tailored to your needs. If you have an inquiry or you need advice regarding a trading dispute, get in touch with us today. We are based in Glasgow but we serve the whole of Scotland. Call 01413751222 or email This email address is being protected from spambots. You need JavaScript enabled to view it..

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