Family Law AssociationThe Law Society of Scotland
Glasgow 01413751222
Edinburgh 0131 278 3423

Dissatisfaction

If for any reason you are unhappy about the quality of service provided, then you should, in the first instance, take the matter up with the solicitor with whom you have been dealing. Alternatively, should you prefer, or if you feel your initial approach has not resolved the point, please contact Greg Whyte, our Client Relations Partner. Greg will ensure that any complaint is fully investigated, and that you receive a detailed response in writing. If you are still dissatisfied, you are entitled to take the matter up with The Scottish Legal Complaints Commission, The Stamp Office, 10-14 Waterloo Place, Edinburgh EH1 3EG.  The SLCC will require our internal complaints policy to be fully completed in the first instance.